We Specialize in Hardwood and Vinyl Flooring
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Average rating for Professional Floors of St. Louis Inc. is
4.93 stars of 5 stars - based on 46 reviews
Hardwood floors installation in O'Fallon, MO
This job looks fantastic! The sales person was very professional and attentive - he brought samples for us to view and answered all of our questions. We scheduled the job while we were out of town and overall the job went well. We discovered some items that needed attending to once we returned, in addition to a very dirty floor. The company sent a representative to review the situation and quickly remedied the issues. They were small issues but I feel if we had been at home they would have been taken care of the first time.
Hardwood Flooring in Ballwin, MO
Overall, they were a good company and we would recommend their work. The bid was very competitive and they did what they said for the estimated amount. The general appearance of the floor looks great and they take painstaking effort to make sure the floor lays flat, there are no gaps and top nailing is minimized. They lack attention to some of the details (like covering all the top nailed holes and checking board damage before installation) and we weren't that pleased with the trimming around the fireplace (which left a small gap). They were very responsive to fixing the few issues that arose and did an excellent job replacing a couple of damaged boards.
Oak Hardwood floor refinishing in Chesterfield, MO

They came out and quoted the work right away. We awarded them the job, They were very professional, started on the estimated date he gave me in the beginning, finished the work promised in 4 days. They cleaned up their mess, did everything they said they would. Price was very competitive with others I had quoted.

These were 60 year old Oak hardward floors. They did a great job, I have been telling everyone.

Everyone that sees them can't believe how nice they look. They look brand new. We are very pleased. Thinking about doing our floors at our other house

Hardwood Floor in our office in Saint Charles, MO
Overall, everything was fabulous. They were extremely professional. After the work was completed, I found one board that wasn't quite matching up. After I brought that to their attention, they fixed it immediately. The price was $1000 less than another company would have charged me. They're nice people and you can tell they're there to please. They aren't pushy at all. We will use them again if we ever need it in the future.
Sanding, Staining, and Sealing in Saint Peters, MO
The job went well. Whole job took three days. We were walking on it on the 4th day. Furniture was starting to move back on the 5th day. 1st day was the bulk sanding. Took about 6 hours. Second day was the edge sanding and fine sanding. Then staining. This took about 3 hours. 3rd day was the final two coats of poly, water based. This took about 3 hours. Workers failed to tell us that covering everything with plastic would have helped tons on the clean up. A week later we are still finding saw dust on things. Workers also seemed rushed to leave once they finished for the day. Floor looks good, I was expecting a higher gloss finish than we got. I was never asked about my preference for this. Stain options were good, they listened to my wants for the room and gave me a few good choices. Project manager was always available for my questions and concerns.
Floors Refinishing in Saint Charles, MO

In two 12' X 13' bedrooms and two closets, the carpet and tack strips were pulled up and hauled away. The floors were sanded, refinished and one coat of stain and two coats of polyurethane sealer were applied. Though the two finishes were well-matched, a thin threshold was installed in the doorway of each room to separate the room wood finish from the wood finish in the hallway. Quarter round was installed in one room.

The workmen worked at the promised times and the dust was well controlled and confined to the two rooms and the hallway just outside the rooms. At the completion of the work, the floors were left clean and all disposables were removed. We are very pleased with the appearance of the finished floors.

Oak Floor Refinishing in St. Louis, MO

I requested an estimate to refinish the oak floors in one bedroom, 13 stairs, a landing and a hallway in our 1930s house. When we bought the house 11 years ago these areas were all carpeted. The carpet installation had damaged the floor so it needed repair, and also, the house at some previous time, had settled and pulled away from the floor, leaving a gap between the oak floor and the wall. The scope of work was to mend the floors, repair the gap, sand, stain and finish, and install quarter round along all baseboards. The work included manual sanding around about 50 bannisters along the stair well. The total area was approximately 275 sf.

The company representative was punctual and very courteous and knowledgeable. He took measurements, explained the process in detail, and answered several questions I had. My impression was entirely in line with the reports on this company I'd read in Angie's list. He gave me an estimate on the spot, on paper, and checked back with me a couple of days later in case I had any questions.

His estimate was the first one I got, and I had told him I was getting two more. During those several days, he called back to say another job was being postponed and he could therefore do our job within the next couple of weeks.

This company's process was to sand the first day, stain the second day, and put the finish coat on the third day. We would not be able to walk on the floors the day the finish coat was applied, to allow it to dry. Although we were prepared for this likelihood, the reason we selected a different company was that we would be able to walk on the floors at the end of each day. When I called to tell him my decision I explained that I was happy with the estimate (it was the lowest of the three I received, but very close to the next price) and their service, but liked the process that did not keep us out of our bedrooms and bathrooms upstairs and was therefore going to use a different company.

Sand and Refinish hardwood flooring in St. Louis, MO
Scheduled our hardwood floors to be started and a few days before that date, Steve called as promised, to make sure everything was still a go. He explained the scheduling and what all needed to take place. Steve was very prompt and everything went according to what was planned. Two of Professional Floors team came out for two days to sand our floors and actually stained 5 different spots for a color selection. They were very nice and really wanted us to be happy with the color. Very Professional and really care!!! After we selected our color they sanded these areas back down. The last two days a different crew specializing in varnishing the floor came and applied the varnish. When they were getting ready to leave they explained how to keep the floors looking their best and if we noticed anything that wasn't right, just call and it would be fixed. Our floors are PERFECT and next month I plan on having them refinish our Living Room floors as well. I couldn't stop looking at my floors. In fact, some nights when I couldn't sleep I'd just walk down and look at the floors again! Absolutely wonderful experience, very professional and they do what they say they are going to do and WHEN they said it would be done. Very rare in this day and age!
New Hardwood Floor in Valley Park, MO

They installed a new hardwood stair case over an existing staircase previously covered in carpet. Job included 28 stairs and two landings across two levels. They did a very good job and the stairs look great. They did take longer than expected ( the job was more complicated than at first it seemed). When they were finished there was one piece of molding that we weren't completely happy with and they came back and fixed it with no problems. All of the workmen were very courteous and they did a very professional job. We would use them again with no reservations.

Hardwood floor refinishing and new floor installation in Ballwin, MO

The majority of our 65-year old home had been carpeted, so once we pulled up the carpeting, Professional Floors took up the tack strips and (millions of) staples, then sanded and refinished the existing hardwood floors and installed new quarter round on the first floor.

Terrific work and worth every penny. Steve was very responsive and was able to give us an estimate on the spot. We were fortunate in that another job they'd had previously had fallen through, so they could start work on our floors right away. The crews were on time, very courteous and did a great job. They were also knowledgeable and were able to give guidance on our stain choice and stair repair.

Featured Testimonial

Average rating for Professional Floors of St. Louis Inc. is 4.93 stars of 5 stars - based on 46 reviews
Sand And Refinish Hardwood Flooring in St. Louis, MO
Scheduled our hardwood floors to be started and a few days before that date, Steve called as promised, to make sure everything was still a go. He explained the scheduling and what all needed to take place. Steve was very prompt and everything went according to what was planned. Two of ...
Angie's List Reviewer - St. Louis, MO 63123
July 20, 2017

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